FAQ

We’re always here to help. If you didn’t find what you needed, just email us at hello@behuppy.com. Whether it’s about ingredients, how to use our products, or anything else — we’ve got you.

Tablets

  • How do I use Huppy toothpaste tablets?

    Place a tablet into your mouth, chew until it dissolves, then brush with a wet toothbrush like usual. No tubes, no mess — just fresh, clean teeth with a plastic-free alternative.

  • How do I use Huppy mouthwash tablets?

    Chew a tablet until it dissolves, take a sip of water, and swirl for 30 seconds before spitting. Take a deep, minty-fresh breath and smile — it’s mouthwash without the plastic bottle, perfect for home or travel.

  • Are your toothpaste tablets safe to swallow?

    Our tablets are made with clean ingredients, but like traditional toothpaste, they’re not meant to be swallowed. Spit after brushing and rinse as you normally would.

  • Do Huppy toothpaste tablets contain fluoride?

    Nope. Instead of fluoride, we use nano-hydroxyapatite (n-HA), a dentist-recommended ingredient that helps remineralize enamel, reduce sensitivity, and fight cavities — all without harsh chemicals.

  • What are Huppy's Ingredients?

    Peppermint Toothpaste:
    Xylitol, Calcium Carbonate, Nano-Hydroxyapatite (5% Concentration), Bentonite Clay, Natural Mint Flavor, Sodium Lauryl Sulfoacetate, Caesalpinia Spinosa (Tara) Gum, Hydroxypropyl Cellulose, Silicon Dioxide, Zinc Citrate, Menthol*, Sodium Bicarbonate (Baking Soda), Ammonium Glycyrrhizate, Cocamidopropyl Betaine, Mentha Piperita (Peppermint) Oil*, Cocos Nucifera (Coconut) Oil*, Aloe Barbadensis (Aloe Vera) Leaf Extract*, and Melaleuca Alternifolia (Tea Tree) Leaf Oil*. *Organic.

    Charcoal Mint Toothpaste:
    Xylitol, Calcium Carbonate, Nano-Hydroxyapatite (5% Concentration), Bentonite Clay, Natural Mint Flavor, Sodium Lauryl Sulfoacetate, Caesalpinia Spinosa (Tara) Gum, Hydroxypropyl Cellulose, Charcoal Powder, Silicon Dioxide, Zinc Citrate, Menthol*, Sodium Bicarbonate (Baking Soda), Ammonium Glycyrrhizate, Cocamidopropyl Betaine, Mentha Piperita (Peppermint) Oil*, Cocos Nucifera (Coconut) Oil*, Aloe Barbadensis (Aloe Vera) Leaf Extract*, and Melaleuca Alternifolia (Tea Tree) Leaf Oil*. *Organic.

    Cinnamon Toothpaste:
    Xylitol, Calcium Carbonate, Nano-Hydroxyapatite (5% Concentration), Bentonite Clay, Natural Cinnamon Flavor, Sodium Lauryl Sulfoacetate, Caesalpinia Spinosa (Tara) Gum, Hydroxypropyl Cellulose, Silicon Dioxide, Zinc Citrate, Menthol*, Sodium Bicarbonate (Baking Soda), Ammonium Glycyrrhizate, Cocamidopropyl Betaine, Cocos Nucifera (Coconut) Oil*, Aloe Barbadensis (Aloe Vera) Leaf Extract*, and Melaleuca Alternifolia (Tea Tree) Leaf Oil*. *Organic.

    Strawberry Toothpaste:
    Xylitol, Calcium Carbonate, Nano-Hydroxyapatite (5% Concentration), Bentonite Clay, Natural Strawberry Flavor, Sodium Lauryl Sulfoacetate, Caesalpinia Spinosa (Tara) Gum, Hydroxypropyl Cellulose, Silicon Dioxide, Zinc Citrate, Sodium Bicarbonate (Baking Soda), Ammonium Glycyrrhizate, Cocamidopropyl Betaine, Cocos Nucifera (Coconut) Oil*, Aloe Barbadensis (Aloe Vera) Leaf Extract*, and Melaleuca Alternifolia (Tea Tree) Leaf Oil*. *Organic.

    Cool Mint Mouthwash:
    Xylitol, Sodium Bicarbonate (Baking Soda), Natural Mint Powder, Nano-Hydroxyapatite, Calcium Carbonate, Hydroxypropyl Cellulose, Menthol*, Silicon Dioxide, Caesalpinia Spinosa (Tara) Gum, Spirulina Platensis (Spirulina) Extract*, Aloe Barbadensis (Aloe Vera) Leaf Extract*, Mentha Piperita (Peppermint) Oil*, Ammonium Glycyrrhizate, Cocos Nucifera (Coconut) Oil*, Mentha Spicata (Spearmint) Oil*, Eucalyptus Globulus (Eucalyptus) Leaf Oil*, Melaleuca Alternifolia (Tea Tree) Leaf Oil*, and Zinc Citrate. *Organic.

    Breath Mints:
    Xylitol, Mentha Piperita (Peppermint) Oil*, Mentha Spicata (Spearmint) Oil*, Cocos Nucifera (Coconut) Oil*, and Silicon Dioxide. *Organic.

    We’re always working to make our formulas even better, so ingredients might shift slightly from time to time. For the most up-to-date list, just check the product packaging — it’ll have the freshest info.

  • Are Huppy toothpaste tablets safe for children?

    Yes! The chewable format makes brushing fun and easy for kids. For children under 3, however, the tablets can pose a choking hazard. We recommend crushing the tablet and dipping a wet toothbrush into the powder as a safer option. For ages 3 and up, we still suggest supervising brushing to help build good habits and prevent accidental swallowing.

  • Are your toothpaste tablets safe for pets?

    No — our tablets are not safe for pets. While xylitol is great for strengthening and protecting human teeth, it’s extremely toxic to dogs and other animals. Even small amounts can be dangerous, so please store your tablets out of reach of pets and avoid brushing their teeth with human toothpaste of any kind — ours included. We love our furry friends and want to keep them safe!

  • Why do my toothpaste tablets look a little off?

    Some natural variation is totally normal — since Huppy doesn’t use artificial dyes or brighteners, tablets can range from white to off-white or slightly creamy in color. Occasionally, you might also spot a frosty or fuzzy coating — that’s just natural menthol recrystallizing on the surface and it’s completely safe. A quick shake will break it up.

    If your tablets feel soft, sticky, or have turned yellow or brown, they’ve likely been exposed to moisture or humidity. Be sure to keep your lid tightly closed and store your tablets in an airtight container between uses. If something still seems off, send us a photo at hello@behuppy.com — we’re happy to take a look and make it right.

Bamboo Toothbrush

  • What materials are used in your toothbrush?

    Our toothbrush handles are made from moso bamboo — a tough, fast-growing plant that thrives without chemicals or extra water. It’s naturally antimicrobial and fully biodegradable. The bristles? They’re made from castor bean oil, giving you a cleaner, plant-based option without relying on petroleum. Simple materials. Real impact.

  • How long does a Huppy bamboo toothbrush last?

    Just like a traditional toothbrush, we recommend replacing it every 3 months or after illness. It’s a simple, effective way to reduce plastic without sacrificing oral health.

  • Are the bristles soft?

    Yes. We use soft bristles that are gentle on gums and enamel, while still giving a thorough, effective clean.

  • How do I compost my bamboo toothbrush?

    Snap off the bristles before composting. The bamboo handle is home compostable, while the castor bean bristles need industrial composting or can be sent to a specialty recycling program like TerraCycle. Still way better than tossing a full plastic toothbrush in the trash!

Vegan Dental Floss

  • What materials are used in your floss?

    Our floss is made from plant-based polylactic acid and coated with candelilla wax. It’s completely vegan, plastic-free, and lightly flavored with peppermint — giving you a cleaner way to floss, without the waste.

  • How much floss comes in each bottle and refill?

    Each glass bottle and refill spool includes 30 meters (about 33 yards) of floss — enough for roughly 2 months of daily use. When you're done, just drop in a refill and keep your routine going, sustainably.

  • Why don’t you use silk floss?

    Silk isn’t cruelty-free — it’s made by boiling silkworms to extract the fibers. Since Huppy is 100% vegan and committed to animal welfare, we use a plant-based alternative instead. Our floss is thick, durable, and designed to clean effectively — no compromise on performance.

Orders & Subscriptions

  • Can I buy Huppy products without a subscription?

    Yes — you can absolutely shop one-time whenever you like. That said, we’ve built in a 20% discount for subscribers to make it easier (and more affordable) to stick with sustainable routines. Subscriptions help reduce waste through refill systems and smarter shipping, and we’re big fans of that. But we also get that subscriptions aren’t for everyone — so you’re free to shop however works best for you.

  • How does a Huppy subscription work?

    Your first order includes our reusable, refillable containers to help kickstart your low-waste routine. After that, every shipment arrives in 100% compostable refill packaging — sent on your schedule, every 4 months. Subscriptions are fully flexible, and we offer free shipping on orders over $30.

  • How do I manage my subscription?

    Log into your account anytime to update products, change delivery dates, or adjust your shipping info. It’s simple, straightforward, and designed to fit your life — not the other way around.

  • Can I change the items in my subscription?

    Definitely. You can switch up your flavors, add or remove items, or adjust quantities anytime. Your subscription should evolve with your routine.

  • How do I cancel or postpone my subscription?

    You can pause, skip, or cancel right from your account dashboard. And if you’d rather talk to a human, just email us at hello@behuppy.com — we’re happy to help.

Shipping & Returns

  • Where do you ship to?

    We currently ship to all 50 U.S. states, including Hawaii and Alaska.

  • How long does shipping take?

    Orders usually ship within 1–2 business days and typically arrive within 5–7 business days, depending on your location. You’ll get a tracking link as soon as your order is on its way.

  • Is shipping free?

    We offer free shipping on all U.S. orders over $30. For orders under that, a small flat-rate shipping fee applies.

  • Do you ship to military APOs?

    Yes, we do! We're proud to support our military customers and ship to APO and FPO addresses.

  • Do you offer rush shipping?

    We don’t currently offer expedited shipping because rush options often create more emissions and packaging waste. That said, if you really need your order fast, shoot us an email at hello@behuppy.com and we’ll do our best to help.

  • What if my order arrives damaged or something’s wrong?

    We’re so sorry that happened. Please email us at hello@behuppy.com with a photo and your order number, and we’ll make it right. We want you to love everything you receive.

  • Can I make changes to or cancel my order?

    We move fast, but if you need to make a change, email hello@behuppy.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to catch it!