FAQ

We’re always here to help. If you didn’t find what you needed, just email us at hello@behuppy.com. Whether it’s about ingredients, how to use our products, or anything else — we’ve got you.

Toothpaste Tablets

  • How do I use Huppy toothpaste tablets?

    Place one tablet in your mouth, chew it until it becomes a paste, then brush your teeth as you normally would with a wet toothbrush. That's it!

  • Are your toothpaste tablets as effective as regular toothpaste?

    Yes. Huppy toothpaste tablets clean teeth just as effectively as traditional toothpaste. Each tablet contains the same active cleaning ingredients — you simply chew one to activate it, then brush as normal.

  • Are your toothpaste tablets fluoride-free?

    Yes, all Huppy toothpaste tablets are completely fluoride-free and made with clean, natural ingredients, free of harsh chemicals.

  • What are Huppy's ingredients?

    Huppy tablets are made with clean, plant-based ingredients including nano-hydroxyapatite, xylitol, and natural peppermint oil. For the most up-to-date full ingredient list, please refer to your product label or the product page on our website.

  • Do toothpaste tablets foam like regular toothpaste?

    Yes — just chew the tablet, wet your toothbrush, and brush as normal. They foam and clean just like traditional toothpaste.

  • Do I need to rinse after brushing?

    No, rinsing is not required. Whether you rinse or not is entirely up to personal preference.

  • Can toothpaste tablets permanently replace my regular toothpaste?

    Yes. Huppy toothpaste tablets are a complete replacement for traditional toothpaste and can be used as your everyday oral care routine.

  • Are toothpaste tablets good for travel?

    Absolutely. The compact refillable tin takes up minimal space, won't leak, and is TSA-friendly since there are no liquids involved.

  • Do toothpaste tablets whiten teeth?

    Huppy toothpaste tablets help remove surface stains through natural cleaning ingredients, supporting a brighter smile over time as part of a consistent oral care routine.

  • Are your toothpaste tablets safe for kids?

    Yes, Huppy toothpaste tablets are safe for the whole family. They are fluoride-free and made with clean, natural ingredients. For children under 3, please crush the tablet into powder and dip a wet toothbrush into the powder for brushing.

  • Are toothpaste tablets good for sensitive teeth?

    Yes. Huppy toothpaste tablets are gentle enough for sensitive teeth. Our formula is free of harsh chemicals and abrasives that can aggravate sensitivity.

  • Are your tablets safe for people with braces or dental implants?

    Yes, Huppy toothpaste tablets are safe for use with braces, dental implants, crowns, and other dental work. If you have specific concerns, we recommend checking with your dentist.

  • Are toothpaste tablets safe to swallow?

    Our tablets are not intended to be swallowed, but they are made with food-safe ingredients. We still recommend spitting after brushing, just as you would with regular toothpaste.

  • Are Huppy tablets safe for pets?

    No — please keep Huppy tablets away from pets. Our tablets contain xylitol, which is beneficial for human teeth but is toxic to dogs and cats. Even a small amount can be dangerous to animals. Please contact animal poison control immediately if a pet ingests any tablets.

  • How should I store my tablets?

    Keep your tablets in the refillable tin with the lid on tight when not in use. Store in a cool, dry place away from moisture and humidity. Exposure to moisture can affect the tablets.

  • Why do my tablets look a slightly different color than usual?

    Because we don't use artificial dyes or titanium dioxide to color our tablets, the natural color can vary slightly from batch to batch — ranging from white to off-white to a slight cream tone. All variations are safe and equally effective.

  • How many tablets come in each size?

    Our 1-month supply contains 62 tablets — enough for one person to brush twice a day for one month. Our 4-month supply contains 248 tablets, enough for one person to brush twice a day for four months.

  • Can I subscribe to get tablets automatically?

    Yes. Huppy offers a subscribe and save option so your tablets arrive automatically on a schedule at a discount, so you never run out.

Mouthwash Tablets

  • How do I use Huppy mouthwash tablets?

    Simply place one tablet in your mouth, chew it until it dissolves, then swish with water for 30 seconds and spit — just like you would with regular liquid mouthwash.

  • What are the hair-like fibers or crystals on my tablets?

    Not to worry — this is simply the natural menthol in our tablets recrystallizing, which can happen due to temperature changes during shipping or storage. It is completely safe. Gently shake the tin and the crystals will break up and disperse back into the tablets.

  • Are Huppy mouthwash tablets fluoride-free?

    Yes, Huppy mouthwash tablets are completely fluoride-free and made with clean, natural ingredients free of harsh chemicals.

  • Are the mouthwash tablets plastic-free?

    Yes. Huppy mouthwash tablets come in a refillable metal tin, replacing single-use plastic mouthwash bottles entirely.

  • Are Huppy mouthwash tablets alcohol-free?

    Yes, Huppy mouthwash tablets are completely alcohol-free. Unlike many traditional mouthwashes, they won't dry out your mouth, cause irritation, or leave a burning sensation.

  • Do Huppy mouthwash tablets freshen breath effectively?

    Yes. Huppy mouthwash tablets are formulated to kill odor-causing bacteria and leave your mouth feeling fresh and clean — without alcohol or harsh chemicals.

  • What do mouthwash tablets feel like?

    Huppy mouthwash tablets dissolve quickly and feel just like regular liquid mouthwash once activated — fresh, clean, and effective without any harsh burning sensation.

  • Should I use mouthwash before or after brushing?

    Use mouthwash after brushing as the last step in your oral care routine for the freshest results. You can also use it as a midday refresh between brushings.

  • Do I need to rinse after using mouthwash tablets?

    No, rinsing is not required after using Huppy mouthwash tablets.

  • Can I swallow Huppy mouthwash tablets?

    Huppy mouthwash tablets are not intended to be swallowed. Simply chew the tablet to activate it, swish with water for 30 seconds, and spit as you would with regular mouthwash.

  • Are mouthwash tablets safe for kids?

    Yes, Huppy mouthwash tablets are safe for kids as long as they can safely swish and spit without swallowing.

  • Are mouthwash tablets travel-friendly?

    Absolutely. The compact refillable tin makes them perfect for travel — no liquids, no leaking, and TSA-friendly.

  • How many mouthwash tablets should I use per day?

    We recommend using one tablet once or twice daily as part of your regular oral care routine.

  • Do mouthwash tablets replace brushing and flossing?

    No — mouthwash tablets are designed to complement your brushing and flossing routine, not replace it. Use them as the finishing step in your oral care routine for the best results.

Bamboo Toothbrush

  • What materials are used in your toothbrush?

    Our toothbrush handles are made from moso bamboo — a tough, fast-growing plant that thrives without chemicals or extra water. It's naturally antimicrobial and fully biodegradable. The bristles are made from castor bean oil, giving you a cleaner, plant-based option without relying on petroleum. Simple materials. Real impact.

  • How long does a Huppy bamboo toothbrush last?

    Just like a traditional toothbrush, we recommend replacing it every 3 months or after illness. It's a simple, effective way to reduce plastic without sacrificing oral health.

  • Are the bristles soft?

    Yes. We use soft bristles that are gentle on gums and enamel, while still giving a thorough, effective clean.

  • How do I compost my bamboo toothbrush?

    Snap off the bristles before composting. The bamboo handle is home compostable, while the castor bean bristles need industrial composting or can be sent to a specialty recycling program like TerraCycle. Still way better than tossing a full plastic toothbrush in the trash!

  • Is the bamboo toothbrush plastic-free?

    Yes. The handle is made from moso bamboo and the bristles from castor bean oil — no petroleum-based plastic anywhere in the toothbrush.

  • Is the bamboo toothbrush suitable for sensitive gums?

    Yes. The soft castor bean oil bristles are gentle on gums and enamel, making it a great choice for anyone with gum sensitivity.

Vegan Dental Floss

  • What is your floss made from?

    Huppy floss is made with high-performance, plant-based materials that are safe for your mouth and better for the planet. No plastics, no toxins — just clean, effective flossing.

  • Does your floss fray or break easily?

    No — Huppy floss is designed to be strong and durable, gliding smoothly between teeth without fraying or breaking, even in tight spaces.

  • Is your floss safe for sensitive gums?

    Yes. Huppy floss is gentle enough for sensitive gums, gliding smoothly without causing irritation or bleeding when used with proper technique.

  • How long does one floss spool last?

    Each spool contains 32 yards of floss — enough for approximately one month of daily use.

  • Is Huppy floss free from PFAS, BPA, and toxins?

    Yes. Huppy floss contains no PFAS, BPA, or harmful chemicals — making it a clean, toxin-free choice for your daily oral care routine.

  • Is the floss biodegradable?

    Yes. Huppy floss is made from plant-based materials, making it a far more eco-friendly alternative to conventional plastic-based floss.

  • Does the charcoal in the floss help whiten teeth?

    The activated charcoal in Huppy floss helps lift surface debris and plaque from between teeth, supporting a cleaner, brighter smile with regular use.

  • Can I use Huppy floss if I have crowns, veneers, or dental work?

    Yes, Huppy floss is safe for daily use around dental restorations including crowns and veneers. If you have specific concerns, we recommend checking with your dentist.

  • Is Huppy floss suitable for tight teeth?

    Yes — Huppy floss is designed to glide easily into tight spaces without shredding, making it a great option even if your teeth have close contacts.

  • Can children use Huppy floss?

    Yes, though we recommend parental supervision for younger children to ensure safe and effective technique.

Stainless-Steel Tongue Cleaner

  • Why should I use a tongue cleaner?

    Your tongue harbors bacteria, food debris, and dead cells that cause bad breath and can affect your overall oral health. Using a tongue cleaner daily removes this buildup more effectively than brushing alone, leaving your mouth feeling fresher and cleaner.

  • How do I use the Huppy Tongue Cleaner?


    Stick out your tongue, place the scraper at the back, and gently pull it forward toward the tip in one smooth motion. Rinse the scraper after each pass and repeat 2–3 times. The whole process takes less than a minute.

  • What is it made of, and is it reusable?


    The Huppy Tongue Cleaner is made from stainless steel, making it durable, easy to clean, and built to last — no need to replace it regularly like a plastic scraper.

  • Should I scrape my tongue before or after brushing?


    We recommend scraping after brushing as the final step in your oral care routine, followed optionally by mouthwash for the freshest results.

  • Is tongue scraping better than brushing your tongue?


    Yes — studies show that a dedicated tongue scraper removes significantly more odor-causing bacteria than a toothbrush. Brushing your tongue is better than nothing, but scraping is more effective at lifting buildup off the surface.

  • How often should I use a tongue cleaner?



    Once a day is ideal for most people, preferably in the morning to remove overnight bacterial buildup. If you notice persistent coating or bad breath, you can use it twice daily.

  • Is tongue scraping painful?


    No — when done correctly with gentle pressure, tongue scraping should not hurt at all. If you feel discomfort, ease up on the pressure or start from the middle of your tongue rather than the back.

  • Will tongue scraping trigger my gag reflex?


    It can if you start too far back. If you're new to it, start from the middle of your tongue and gradually work further back as you get comfortable with the sensation.

  • Can tongue scraping help with bad breath?


    Yes. A large portion of bad breath originates from bacteria on the tongue. Regular tongue scraping is one of the most effective things you can do to reduce bad breath at the source.

  • Does the tongue cleaner rust?


    No. The Huppy Tongue Cleaner is made from 100% stainless steel and is rust-proof.

  • Do I need to replace my tongue cleaner regularly?


    No — unlike plastic scrapers, the Huppy Tongue Cleaner is built to last. You only need to replace it if it shows signs of wear or damage.

  • Can the whole family share one tongue cleaner?


    For sanitation reasons, we recommend one tongue cleaner per person.

  • How do I clean and maintain the tongue cleaner?


    Rinse it thoroughly with warm water after each use and store it in a clean, dry place. Being stainless steel, it's easy to keep hygienic and will last a long time with basic care.

Refills

  • What comes in the toothpaste tablet refill?

    The refill contains the same Huppy toothpaste tablets as the original product, packaged in a compostable pouch — no tin included. Simply pour them into your existing Huppy tin and you're good to go.

  • What comes in the mouthwash tablet refill?


    The refill contains the same Huppy mouthwash tablets as the original product in a compostable pouch — no tin included. Just refill your existing tin and carry on.

  • What comes in the dental floss refill?



    The floss refill comes in a compostable pouch and contains a new spool of Huppy floss to reload into your existing floss dispenser — no new case included.

  • Are the refill tablets the same as the original products?



    Yes — exact same formula, same ingredients, just packaged in a low-waste compostable pouch instead of the tin.

  • Is the refill packaging plastic-free?


    Yes. All Huppy refills come in compostable pouches, so you're not adding any plastic waste to your routine.

  • Why should I buy the refill instead of a new tin?


    The refill is the most sustainable and cost-effective option. You keep your original tin and simply restock it, cutting down on packaging waste with every order.

  • Can I subscribe to get refills automatically?


    Yes. Huppy's subscribe and save option lets you schedule automatic refill deliveries at a discount so you never run out.

Orders & Subscriptions

  • Can I buy Huppy products without a subscription?


    Yes — all Huppy products are available as a one-time purchase. A subscription is optional but saves you money on every order.

  • How does a Huppy subscription work?


    Simply choose your products and select the subscribe and save option at checkout. Your products will be delivered automatically on your chosen schedule at a discounted price. Your first order arrives with your refillable tin, and subsequent orders ship in compostable refill pouches.

  • How do I manage my subscription?


    You can manage your subscription at any time through your Huppy account portal — change frequency, swap products, update your address, or pause your subscription.

  • Can I change the items in my subscription?


    Yes — log in to your account and update your subscription products at any time.

  • How do I cancel or postpone my subscription?

    Log in to your account, go to Manage Subscriptions, and select the option to cancel or change your next shipment date. Cancellation requests should be submitted at least one business day before your next scheduled charge to avoid being billed.

Shipping & Returns

  • Where do you ship to?

    We currently ship to all 50 U.S. states, including Hawaii and Alaska.

  • How long does shipping take?

    Orders usually ship within 1–2 business days and typically arrive within 5–7 business days, depending on your location. You’ll get a tracking link as soon as your order is on its way.

  • Is shipping free?

    We offer free shipping on all U.S. orders over $30. For orders under that, a small flat-rate shipping fee applies.

  • Do you ship to military APOs?

    Yes, we do! We're proud to support our military customers and ship to APO and FPO addresses.

  • Do you offer rush shipping?

    We don’t currently offer expedited shipping because rush options often create more emissions and packaging waste. That said, if you really need your order fast, shoot us an email at hello@behuppy.com and we’ll do our best to help.

  • What if my order arrives damaged or something’s wrong?

    We’re so sorry that happened. Please email us at hello@behuppy.com with a photo and your order number, and we’ll make it right. We want you to love everything you receive.

  • Can I make changes to or cancel my order?

    We move fast, but if you need to make a change, email hello@behuppy.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to catch it!

Impact & Sustainability

  • Are Huppy products cruelty-free?

    Yes. Huppy is certified Cruelty-Free. We never test on animals.

  • Are Huppy products vegan?


    Yes. All Huppy products are vegan and free from animal-derived ingredients.

  • Where are Huppy products made?


    Huppy products are made in North America.

  • What is Huppy's packaging made from?


    Our products come in refillable metal tins — no plastic. Refills are shipped in compostable pouches. We are committed to eliminating single-use plastic from our packaging entirely.

  • Why are toothpaste tablets better for the environment than traditional toothpaste?


    Traditional toothpaste tubes are made from mixed materials that are nearly impossible to recycle and end up in landfills. Huppy's refillable tins eliminate that waste entirely — just keep your tin and refill it when you run out.

  • Are Huppy products non-toxic?


    Yes. All Huppy products are free from harsh chemicals, artificial dyes, and unnecessary additives. We carefully select every ingredient for safety and efficacy.

  • Does Huppy use sustainable ingredients?


    Yes. We prioritize plant-based, sustainably sourced ingredients across our product range and avoid ingredients that are harmful to people or the planet.