Shipping policy

Shipping Policy

Last Updated March 9, 2026

Free Shipping

Enjoy free standard shipping on all US orders over $25. Orders under $25 may be subject to a shipping fee calculated at checkout.

Order Processing

Orders are typically processed and shipped within 1–2 business days of being placed. All orders are subject to product availability and payment confirmation. During peak periods, additional processing time may be required.

Estimated Delivery Times

Domestic (US): 5–7 business days after shipment

International: Delivery times vary by destination and may take longer due to customs processing. Please allow additional time for international orders.

We ship via multiple carriers. Once your order has shipped, you'll receive a confirmation email with your tracking number. You can also track your order anytime by logging into your account and clicking on your order number in your order history.

International Shipping

We ship to many countries worldwide. Please note that international orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for estimated fees before placing your order.

Address & Order Changes

Please double-check your shipping address before placing your order — we are unable to redirect or modify orders once they have been dispatched. If you notice an error in your shipping address, contact us immediately at hello@behuppy.com and we'll do our best to help before your order ships.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact your carrier directly to file a claim. We're happy to provide any supporting information you need — just reach out to us at hello@behuppy.com.